l111bet handles your information with a clear set of rules — what we collect, how long we keep it, and what control you have over it. Access to this platform and its data practices depends on your local law and eligible regions.
Account data under your control
bKash, Rocket, Bank Transfer transaction records
Cookie and device settings explained
Direct contact route for data requests
POLICY POSTURE
How l111bet Approaches Data Collection
When you open an account with us, we collect the information needed to run it: your registration details, login activity, payment method identifiers and session records. For members who use bKash or Rocket as their everyday payment rail, we record transaction references — not your mobile wallet credentials — purely to match deposits and withdrawals to your account wallet. Bank Transfer records are kept for reconciliation and dispute resolution. We do not sell your personal data to third parties for marketing purposes. Data is retained for the period required by the platform's operating obligations and then scheduled for secure deletion under our internal retention schedule. Where you browse the site without logging in, we collect standard device and browser signals through cookies; you can adjust cookie preferences in the notice that appears on your first visit. If you access the platform from Bangladesh, note that eligibility and the scope of data processing depend on applicable local law and the regions we serve. Any material change to this policy will be communicated through a notice in your account dashboard before it takes effect.
bKash transaction reference
Rocket payment record
Bank Transfer reconciliation
Cookie preference control
Account activity log
WHAT THIS COVERS
Where This Policy Applies and Where It Does Not
This policy covers data we process directly through the l111bet platform — your account, wallet activity and site interactions. It does not extend to third-party services you reach through links on our pages, and it does not govern how payment networks such as bKash or Rocket handle data on their own systems. Understanding the boundary helps you know which route to take when you have a question.
Account Access
All data tied to your registered account — login history, profile fields and account wallet activity — falls inside this policy. You can review this data by signing into your account and checking the account settings section.
Payment Transactions
We record transaction references for bKash, Rocket and Bank Transfer activity linked to your account. The payment networks themselves operate under their own separate data terms, which sit outside the scope of this policy.
Site Content and Cookies
Browsing data, cookie identifiers and device signals collected while you navigate the platform are within scope. You can manage cookie settings through the preference panel shown on your first visit or revisited in your browser settings.
Third-Party Services
Game content studios, analytics tools and any external links you follow from our pages are not covered here. Those services have their own data policies. We are not responsible for how those third parties handle your information.
ACTIONS AVAILABLE TO YOU
Your Practical Choices Under This Policy
You have several concrete steps available when it comes to your personal data. First, you can review the information held against your account by signing in and opening the account settings page — your profile details, contact information and linked payment records are visible there. If any detail is incorrect — a name spelling, a phone number or an email address — you can update it directly from that same page or submit a correction request through our support channel. Second, if you want to understand what data we hold beyond what is shown in your account view, you can submit a written data enquiry via our published email address; we will respond with a summary of the records we process for your account. Third, if you decide to close your account, data retention follows our internal schedule as described in the policy details section above — we do not delete records instantly on closure where an operating obligation applies. For any question about how your data is used, the support routes below are the right place to start.
Review Your Records
Sign into your account and open account settings to see the profile data, contact details and transaction references we hold. This is the quickest way to check what is stored under your account.
Correct Account Details
Update your name, email or contact number directly in account settings. For fields that cannot be edited in the dashboard, raise a correction request through the support channel and our team will handle it.
Submit a Data Enquiry
If you need a broader view of the data we process for your account, send a written request to the email address listed in the support section. We will respond with a record summary for your account.
Request Account Closure
Account closure requests are handled through support. Note that some records are retained for the period required by our operating obligations before secure deletion — we will confirm the applicable schedule when you request closure.
CONTACT ROUTES
How to Reach Us on Privacy Questions
If you have a question about this policy, a data correction to request or a record you want to review, use the routes below. These are the channels published on the l111bet platform — we do not guarantee response times, but each route connects directly to the team that handles account and data matters.
Email Support
Send your privacy or data request to the email address published in the contact section of your account dashboard. Include your registered account identifier so we can locate your records without delay.
Live Chat
The live chat widget available on the platform connects you to the support team. Use it to ask a quick policy question or to be directed to the right form for a formal data request.
Account Dashboard
Your signed-in account settings page is the first place to check for profile data, cookie preferences and transaction records. Many routine data questions can be answered directly from the dashboard without contacting support.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We want you to understand the practical side of how your data moves through the platform. Cookies are used to keep your session active, remember your account preferences and support site performance — they are not used to build advertising profiles for external networks. Account security sits on your side too: keeping your login credentials private and logging out on shared devices are steps only you can take. For data retention, we follow an internal schedule that matches the period our operating obligations require; once that period ends, records move to secure deletion. If you believe your data has been mishandled or you want to raise a concern, the email route in the support section above is where to start.
Cookie Control
We use session and preference cookies only. The cookie notice on your first visit lets you accept or adjust settings. You can revisit this through your browser settings at any time without affecting your account access.
Data Retention Schedule
Personal data is held for the period required by our operating obligations. After that scheduled period, records are queued for secure deletion. Account closure does not override this schedule where an obligation applies.
Account Security Steps
We store account credentials in hashed form. Keeping your password private and logging out from shared devices are your responsibility. If you suspect unauthorised access, contact support immediately through live chat or email.
Policy Change Notice
When we update this policy in a material way, we post a notice in your account dashboard before the change takes effect. Continued use of the platform after the notice period means you have seen the updated terms.
POLICY QUESTIONS ANSWERED
Privacy Policy: Common Questions from Our Members
These questions come up regularly when members want to understand how their data is handled on the platform. If your question is not here, the support routes in the section above are the right next step.
What personal data does l111bet collect when I register?
We collect the details you enter during registration — name, email address, contact number and country. Once you make a deposit via bKash, Rocket or Bank Transfer, we also record the transaction reference linked to your account wallet. We do not store mobile wallet PINs or bank login credentials.
Can I see all the data held on my account?
Sign into your account and open account settings to view your profile information, contact details and payment references. For a broader record of what we process, send a written data enquiry to the email address published in your account dashboard and we will compile a summary for you.
How do I update incorrect details on my account?
Editable fields — email, contact number and display name — can be updated directly in account settings after you sign in. For fields that are locked after verification, contact support through live chat or email with the correct information and your account identifier, and the team will process the correction.
Does l111bet share my data with third parties?
We do not sell your personal data to third-party advertisers. Data may be shared with service providers who support platform operations — for example, fraud detection or account verification — under strict data-handling agreements. Payment networks like bKash and Rocket receive only the transaction references needed to match your deposit or withdrawal.
How long does l111bet keep my account data after I close my account?
Closing your account does not trigger immediate deletion. We retain records for the period required by our operating obligations, after which they are scheduled for secure deletion. When you submit a closure request, support will confirm the applicable retention period for your account records.
This policy mentions jurisdiction — what does that mean for me in Bangladesh?
It means your access to this platform and the data practices described here depend on applicable local law and the regions we serve. If local law in Bangladesh affects eligibility or data rights in a specific way, that takes precedence. If you are unsure about your eligibility, check with your local legal adviser.